Who We Are

Our website address is: https://tenebrousnox.com. The data controller responsible for processing your personal data is Tiago Miguel Martins Silva, operating under the artistic name Tenebrous, Tenebrous Nox, contactable via email at privacy@tenebrousnox.com.

Personal Data Collected and Purpose

We collect and process personal data only to the extent necessary to provide our services and respond to your requests:

• Contact and Quote Forms: We collect your name, email address, phone number, and message content. This data is used exclusively to respond to inquiries, provide information, or draft requested business proposals.
• Payment Processing: Purchases or service bookings displayed on our website are securely completed via the external payment processor Stripe. We do not store or process payment card details or banking information on our servers. Stripe acts as a data processor under its own privacy policy.

Cookies and Analytics

Our website uses technical and analytical cookies to ensure proper site functionality and improve user experience:

• Google Analytics: We use Google Analytics to collect aggregated statistical information about website traffic and usage (such as pages visited, session duration, and traffic sources). Collected data is anonymized wherever possible.
• Session Cookies: Temporary cookies may be stored in your browser to maintain smooth navigation and performance.

Embedded Content from Other Websites

Articles or pages on this site may include embedded content (e.g., videos, images, audio players, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the external website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

Who We Share Your Data With

We do not sell, rent, or trade your personal data to third parties. Your data is only shared with trusted service providers required to operate our website and fulfill our services:

• Stripe: For secure payment processing.
• Google Ireland Limited: For website analytics via Google Analytics.
• Legal Obligations: Where required by law or regulatory compliance (e.g., tax and accounting requirements).

How Long We Retain Your Data

Personal data collected through contact forms is retained for as long as needed to address your request and manage any subsequent business relationship, or as required by statutory retention laws.

Your Rights Over Your Data

Under the General Data Protection Regulation (GDPR), you have the right to request:

• Access to the personal data we hold about you.
• Correction or updating of inaccurate data.
• Erasure (“right to be forgotten”) of your personal data.
• Restriction of or objection to data processing.

To exercise any of these rights, please contact us at: privacy@tenebrousnox.com.

You also have the right to lodge a complaint with the national supervisory authority in Portugal: Comissão Nacional de Proteção de Dados (CNPD) at www.cnpd.pt.

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